Features2.912.912.912.912.91
Support1.61.61.61.61.6
Value3.183.183.183.183.18
Overall2.182.182.182.182.18

Online Storage Solution

Online Storage Solution delivers unlimited online storage and file sharing for any number of PC or Mac computers at $15 per year. Access files online using a Windows mapped drive letter or Mac Finder.

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17 Customer Reviews of “Online Storage Solution”

Review by Petar Puskarich, September 7, 2009

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After being with LiveDrive.com since April of 2009, and suffering through many a release I decided I needed to find a workable solution for my basement lab and home data. I found OnlineStorageSolution.com

They are currently 15 bucks a year via Paypal, and offer unlimited remote storage and unlimited size of files. I use their rsync feature almost exclusively. It just plain works.

They have a ftp server, as well as webDaV support for use with the Mac OS, and for users of NetDrive on Windows platforms. They also have a functional albeit open sourced web portal. It works okay as well but has it’s limitations. You can even give share ability to your friends to upload and download from the web interface only.

It’s cheap, functional, and does what I need. Store my data. No silly clients to load and screw your machines up.

If you download the recommended software for rsync gui on windows be sure to hunt down the UTF8 compatible cygwin1.dll or you will have lot’s of filepath issues. Rsync from the command line on OSX works out of the box.

Support is a bit iffy. Sometimes notes go unanswered for weeks, but if you happen to get one of the owners, they are quite responsive and quick to fix things.

Review by Bruce, November 11, 2009

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If you need a service that will allow you access when you need it, then Online Storage Solution (OSS) is not for you. I know Petar, and I tried them out for a while based on his overwhelming sastisfaction. But every time I needed to access the service, they were down. If you go to your file portal on the web and check available free space, it’s often well less than a terabyte, and the service is always being brought down to swap out drives. I ended up writing scripts that would ping the service to let me know when I could get online and access my files. It turned out that on average, it was down about a fourth of any given day. I never got one single reply from support. Petar’s excuse is, you get what you pay for. This all may be OK for some, but not for me.

Review by Petar Puskarich, November 13, 2009

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After using OSS for nearly 4 months I find that I must provide an update to my first review.

Yes, they are incredibly inexpensive. Support is via email or you might get someone at the phone number. The site indeed recycles the services a LOT multiple times per day.

Storage appears to brought online on-demand. Many times during my rsync uploads it will fail and the timeouts and retries in the DeltaCopy client have to kick in and restart the process of uploading multiple times per day.

The latest incident LOST just over 200 GIGS of data previously uploaded through rsync. It appears accounts are manually balanced and permissions and files suffer in the move from array to array sometimes.

Best of luck. When it works I still think they are great for the price. The problem is that they are frequently having issues which makes the proposition iffy.

Review by Gijs, May 5, 2010

I have tested OLS and found that transfer speeds (using FileZilla) were disappointingly low in general (sometimes reasonable, mostly bad). My e-mails about these technical issues were initially responded to promptly but at the end of the day the performance issues were not solved.

When I informed OLS that I did not want to continue the service I was promised a money-back and removal of the account. I have asked at least a dozen times to effectuate this, but, until today, my account is still alive and the money was not returned. My e-mail requests were not answered any more. I asked the credit card company to undo the payment hoping my account would then be closed, after all. Alas, when this was settled still no (re-)action from OLS.

I realize that for so little money, one’s expectations should be proportional. I don’t blame OLS for poor performance, therefore. What makes me feel really uncomfortable is the fact that the simple administrative action of removing the account is not accomplished, in spite of their promise and in spite of my repeated requests. I just want to be “out of OLS” and cannot get it done – so far. That IS bad, don’t you think so?

Review by clickmaster, September 1, 2010

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I have a ton of pictures with these guys. I have been on hold for to long but hung up and called back later getting stright threw. I give out login info to share my pics with which works great. I have no idea what ols is but I dont use that with them. Maybe something has changed I dont know but its cheap and I use the hell out of it….

Review by Worn Our in MO, September 29, 2010

I always thought that losing my photos would be devastating, and I now know exactly how that feels. I got this service so I would NOT have to feel the way I did yesterday.
Don’t waste your time OR your files with OLS.

Review by Guillaume Soucy, November 2, 2010

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Bad, verry bad. Don’t go with this!

Bad service.
Bad technical support.
All is bad with IIC Internet LLC.

You call at the number and no body answer the phone.

Bad!

Review by Cooperro1, November 9, 2010

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This company is a joke. With no exaggeration it appears that these guys are running out of a garage somewhere. When you call support (because they will never return your emails), the same guy answers…gives you the same excuses for why their servers are continually down and then never follow through on fixing it.

Server times out every 20 minutes, Rsynch only works about every 1 in 10 tries. The admin moved me from one server to another when they ran out of space…then lost all my files!!! I asked about restoring from their backup and they said they had never created one…are you kidding me?!?!?! Isn’t this exactly why we are paying for this service.

Very unprofessional, very unreliable…just check out their BBB ratings… BBB lists them as an F because they will not even respond to any of the complaints filed against them. I don’t expect these guys to be around another 12 mos..

Review by D.D. Harrington, December 16, 2010

This company does not seem to exist anymore! It’s extremely un-reliable … I do not recommend it to anyone! Stay away! If you find anyone called Petar running a company on the net asked if they are the same person who runs/ran OLSWORKS … if so, run away from whatever service is being offered as fast as you can!!!

Review by Mike, December 28, 2010

Their service is a joke! The rule applies in “you get what you pay for” They do not respond to emails and DO NOT HONOR their 30 money back policy. Tried to get a refund 2 weeks into my service. They emailed back and forth up until I gave them the paypal transaction id. Then never heard back and never got a refund.

Please rethink before using them!

Review by Bryce, February 24, 2011

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If you want to waste some money, go ahead and buy this. I am sorry but what looked good on the outside was definitely no good on the inside. Could not get this product to work. The absolute WORST customer service ever. I never got a response on any of my phone messages or emails. It look like they had the right concept just not the backing to support it. So…bottom line is this…to avoid you any frustration, do not use their product.

Review by Frank, March 5, 2011

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Terrible. I also lost several hundred gigs of data with these guys. When after six months I could no longer log into my account, I learn that they have given my user name to someone else, even though I still had six months paid for. They issued me a new user name, but said I wouldn’t be able to recover my data!! The offer a lot of features that I never seem able to take advantage of. It seems I am only able to connect about 50% of the time. Yes, sometimes you get what you pay for….this time even less.

Review by Pat, June 4, 2011

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I have been using Online Storage Solution for about a month now. I have been happy with the service so far. It is not for the novice, but I really like that I can use my preferred backup program, my FTP program, or a network drive in Windows Explorer to upload and download files. It is like having an infinite hard drive to access.

It is not particularly fast. I seem to be able to upload files quicker to other locations and websites than I can to this service.

I have never not been able to get on line when I tried to connect to them and I have been uploading ~70% of the time in the last two weeks.

BONUS: The free app WebDAV Nav works on my iPad to allow me to download files. I can view my photos and listen to my music that I have uploaded to my account. It does not stream, it downloads and then plays.

Review by Sir Humphrey Appleby, June 28, 2011

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Despite all the warnings, I signed up with Online Storage Solution, and have not been disappointed with my decision so far.

Yes, I am concerned about the possibility of losing my data, however for $US19 per year, it’s worth it just to have temporary storage when you need to move data around.

My experiences haven’t been 100% satisfactory, but the same applies to other providers I have tested. After much investigation, I have determined that many of the issues I have been experiencing were in fact software related, particularly when accessing the storage from Windows systems.

My experiences with Online Storage Solution and user mode file systems (SSHFS, EncFS) with online storage providers, can be found on my Website.

Review by Sandro Legnani, August 20, 2011

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I am completely unsatisfied with them. Slow, sluggish, and happens frequently to be kicked out because 200 users are connected!! Connection timed out is a very common message in my filezilla connection. I will try do download everything in my account and dump them. Many times they do not reply to my mails.

Review by Anthony, December 27, 2011

I have about 500 Gigs of Data uploaded with these guys. Tons of old audio tapes and pictures too. Pretty much all my media! For the first year I was satisfied with them. Unfortunately not anymore.

Whatever server I was originally on went down for extended periods of time. I could access my files, but could no longer upload anything new. They gave me another account on a different server and said I could upload new stuff there for now on and still access my older files too on the original server. But also mentioned that the older server may lose reliability soon. Well.. they wern’t kidding about losing reliability. Not nonly did all my files on the new server vanish, but I started noticing a bunch of my files missing on the old server too! This is definitely unacceptable.

I realize that the service is inexpensive. But I am still paying for it, so I expect it to work right! I don’t want to pay for random files to just go missing and vanish into nowhere land. No matter if it’s a photo or an audio/video file. Each one of my files in valuable to me. I refuse to keep my data someplace where it’s going to be lost (or) mishandled. The whole point of me using a storage facility is in case of fire or some other natural disaster, at least I know my stuff is safe. Well today I learned that it’s not. At least not with these guys. http://www.onlinestoragesolution.com

I’m pulling all my files off their servers As soon as possible. I don’t even trust them having access to my files anymore. They have turned out to be very unprofessional in the way they handle my data.

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